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What does pre-loss condition mean?

There may be some damage to your home and property that existed prior to your loss. Therefore, these damages will not be included in the scope of repairs. We are responsible for returning your home to how it was before the damage occurred, in other words, to its pre-loss condition, using materials of like-kind and quality. At your request, we will provide you with an estimate for any additional construction projects you may wish undertaken by our team. This additional work is termed, “non-insured work.”

Will I have access to my belongings while they are in storage?

Yes, with advance notice we can schedule time for a ServiceMaster Restore Restoration Technician to meet with you and provide access to your requested items. A service charge may apply.

Home Fire Safety and Prevention

Fires claim eight lives each week in Canada, and almost three-quarters of those deaths are a result of residential fires. According to Fire Prevention Canada, hom

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