FAQs
More FAQs- Why did the technician leave wet carpet on my stairs?
- How does mould spread?
- Do I need to move out while you restore my home after a fire or smoke damage?
After water damage in your home, stair carpeting is generally not removed for safety reasons. Exposed tack strips or staples, especially on steps, can be dangerous. However, there are situations where removing carpet from stairs is necessary to prevent damage to hardwood steps underneath, or in the case of sewage contamination. Removing tack strips is not advised, as this may damage the hardwood or the subfloor. Extreme caution must be used whenever the tack strip is exposed or when the carpeted stairs are damp. If carpet left on the stairs is unsalvageable, it will be removed when new carpet is installed.
For moulds to grow and reproduce, they need a damp environment and an organic food source, such as cellulose, which is found in many building materials such as wood, drywall, ceiling tiles, and other household materials such as carpeting and fabrics. Mould can also grow in the HVAC system, roof, foundation, and other areas where the environment encourages mould growth.
Depending on the extent of the fire or smoke damage, this is ultimately your decision. Your insurance company may provide some guidance on this matter. Some things you may want to consider are safety concerns, odours, electricity, and disruption as a result of the equipment, work and noise that may be necessary to complete the restoration process in your home. If vacating your premises during the process, consider forwarding your mail to your temporary residence; stopping your newspaper and other deliveries; notifying your utility company, cable company, etc., of the temporary suspension of services during the restoration process.